We hope you are happy with your purchase. If, however, you are not completely satisfied with the condition of your book because it is defective or damaged, you may return it to us for an exchange only. Because this product is essentially information, we can't offer a refund for books that have been opened.
In cases where the package is unopened, please contact firstname.lastname@example.org to initiate discussion about a return and refund.
Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
If the purchase was made online with a shipping option that may have required six or more days to arrive, the seven-day limit from the purchase date can be extended.
To return an item, please email customer service at email@example.com to obtain a return processing form. You can then mail your return with the form to the following address:
Fairway Enterprises, LLC
8 Conifer Lane
Avon, CT 06001
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
If you have any questions concerning our return policy, please contact us at: